Privacy Policy

Last updated: March 20, 2026

What data we collect

Free Analysis: Your crash dump file is processed entirely in your browser using JavaScript. No data is sent to our servers. We do not see, store, or have access to your file.

Confidence Check: If you choose to run a confidence check, your crash dump is uploaded to our analysis server. The file contains only technical crash data (error codes, driver names, memory addresses) — no personal files, photos, passwords, or browsing history.

File retention

By default, we retain uploaded crash dumps to improve our analysis quality. You can opt out by unchecking the retention checkbox before running a confidence check. If you opt out, the file is deleted immediately after analysis.

Retained files are stored securely and used solely to improve crash diagnosis accuracy. They are never shared with third parties or used for any other purpose.

Account data

If you create an account (via Google, Microsoft, or email), we store your email address and basic profile information provided by the authentication provider. This is used solely for account management and to save your analysis history.

Analytics

We use Cloudflare Web Analytics, which is privacy-focused and does not use cookies or track individual users. We collect aggregate page view counts and performance metrics only.

Cookies

We use essential cookies for authentication (if you sign in) and localStorage to save your preferences. We do not use advertising or tracking cookies.

Content-addressed caching

Analysis results are cached by file content hash (not by user). If two users upload identical crash dumps, the second user gets an instant cached result. The cache stores only analysis results (error codes, diagnosis text) — not the original crash dump file.

Data deletion

To delete your account and associated data, contact us at [email protected].

Contact

Questions about this policy? Email [email protected].